Refund policy

Refund & Return Policy

Last updated: September 2026

At Beautifully Within, we want you to love every part of your at-home spa experience. If something isn't right, we offer a 30-day return policy: you have 30 days after receiving your item to request a return.

Return Eligibility

To be eligible for a return, your item must be unused, in the same condition you received it, in its original packaging, and accompanied by proof of purchase.

Beauty and skincare products: for hygiene reasons, skincare, cosmetics, lip care, serums, masks, and other personal-care items can only be returned if they are unopened, unused, and in their original sealed packaging. Once a seal has been broken or the product has been opened, it cannot be returned or exchanged.

Beauty devices and vanities: unopened devices and unused vanities in their original packaging qualify for standard returns. Devices that have been used may be returned only if defective (see Damages & Issues below).

Gift cards and clearance/final-sale items cannot be returned.

How to Start a Return

Email us at 1stopshop@beautifullywithin.com with your order number and the item(s) you'd like to return. Once your return is approved, we will send you a prepaid return shipping label along with the return address and instructions. Please do not send items back without a return authorization — unauthorized returns cannot be accepted.

Damages & Issues

Please inspect your order upon delivery. If an item arrives defective, damaged, or incorrect, contact us within 7 days of delivery at 1stopshop@beautifullywithin.com with photos so we can make it right with a replacement or refund.

Exchanges

The fastest way to get what you want is to return the eligible item and, once the return is accepted, place a new order for the replacement.

Refunds

Once we receive and inspect your return, we'll let you know whether your refund has been approved. Approved refunds are issued to your original payment method within 5–10 business days. Please allow additional time for your bank or card issuer to post the refund. Original shipping charges, if any, are non-refundable.