Frequently Asked Questions
Everything you need to know about BeautifullyWithin products & orders.
What are red light therapy panels and how do they work? +
Red light therapy (RLT) uses specific wavelengths of red and near-infrared light (typically 630–850nm) to penetrate skin cells, stimulating collagen production, reducing inflammation, and accelerating cellular repair. Our panels deliver clinical-grade wavelengths for professional results at home.
How long does shipping take? +
Standard shipping takes 5–8 business days within the US. Expedited shipping (2–3 business days) is available at checkout. All orders are processed within 1–2 business days. You'll receive a tracking number by email once your order ships.
What is your return policy? +
We offer a 30-day return policy on all unopened items in original packaging. If you're not satisfied with your purchase, contact us at support@beautifullywithin.com within 30 days of delivery. Sale items and opened skincare products are final sale. See our full Refund Policy for details.
Are your beauty machines safe for home use? +
Yes! All our devices are FDA-cleared and clinically tested for safe home use. Each product comes with detailed instructions and recommended usage guidelines. If you have any skin conditions or medical concerns, we recommend consulting your dermatologist before use.
Do you offer a discount for first-time customers? +
Yes! Sign up for our email list and receive 10% off your first order with code WITHIN10. You'll also get early access to new arrivals, exclusive deals, and skincare tips from founder Lindsey.
How do I use the AI Skin Finder? +
Our AI Skin Finder is on the homepage! Just scroll down and answer 2 quick questions about your skin concern — it will recommend the perfect product for you in seconds. No account needed.
Can I use multiple devices together? +
Absolutely! Many of our customers combine devices for a complete at-home spa routine. For example, pairing the Red Light Panel with the Microcurrent device gives you both deep cellular repair and toned, lifted skin. Our AI Finder can suggest the best combination for your goals.
How do I contact customer support? +
You can reach us at support@beautifullywithin.com or through our Contact page. We respond within 24 hours Monday–Friday. For urgent issues, mention "URGENT" in your subject line.
Still have questions?
Contact Us